Question 1

How does the team know how to answer questions?

Accepted Answer

You set up a knowledge base (Q&As) for each team member, and they use smart AI to understand similar questions and answer naturally.

Question 2

How many team members can I set up?

Accepted Answer

As many as you want! Each team member is a separate WhatsApp number with its own specialty — service, sales, appointments, and more.

Question 3

Do customers know it's AI?

Accepted Answer

Customers think they're talking to a real person. The team responds with natural delays, writes naturally, and adapts style to each customer.

Question 4

What happens when a team member doesn't know the answer?

Accepted Answer

The team member will say they'll check and get back, and can transfer the conversation to you directly with an alert.

Question 5

Can I see all conversations?

Accepted Answer

Yes! There's a full dashboard with all conversations from all team members, leads, and the ability to reply manually at any point.

iTeam AI - Build Your Team on WhatsApp

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